Customer Relationship Manager

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Job Details on Customer Relationship Manager

Customers are the God for any business organization. All the organizations effort is driven towards customer satisfaction and loyalty. Customer Relationship Manager is an important position of the organization. They work towards building long term relationships with customers and ensure that they are satisfied from the services of the organization. Besides, they are also linked to the sales team and help them up sell and also cross sell by reaching the sales target. They also advertise about product and services of the Company to the clients.

Skills Required

Customer driven approach
Excellent communication and persuasion skills
Motivation
Problem Solving
Able to work in teams
Sales and marketing skills
Open to feedbacks

Academic Qualifications

Bachelor Degree in Business Administration or Business Management with internship and work know how of marketing and sales.

Career

Any Organization selling services and are in regular contact with customers such as Banks, Advertising agencies, insurance, telecommunication, government organizations.

Salary

Starting Rs 18000 upto Rs25000

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